The ‘Chicken and Egg’ of IT Transparency

By Charles Rattray, Tideway Systems

Global financial services organisations today face a major challenge - the growing realisation that not knowing what they have is the first barrier to delivering better IT. You can’t manage what you can’t measure, but you can’t measure what you can’t see. Unfortunately, as any business leader can confirm, barriers such as these cost money to break down, and entering a new phase of IT efficiency and operational excellence will come with some cost. Equally unfortunate, return on investment is typically difficult to justify prior to the expenditure - and the net benefit even harder to articulate – two points often raised in defense of doing nothing. Yet what we tend to miss is the idea that what we really want to know is how does one asset we have in our infrastructure relate to other assets – where are its dependencies?

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